There’s a reason you usually shop at the same stores. They are familiar, they have what you need and you trust the quality of what you purchase. So what happens when a specialty part breaks down? Parker Stores, operated by Kundinger in Neenah, Sheboygan and Green Bay are here to help you with a part or solution and we’re tackling some of the most frequently asked questions about your first visit.
1.Why visit a Parker store?
Parker is a known and trusted name when it comes to quality cylinders, valves, motors, pumps, hoses, tubing, fittings filters and more. In addition to quality products, you receive customer service from trained professionals who enjoy solving problems and coming up with effective solutions to reduce your downtime.
2. Who is the most frequent customer of the Parker Stores?
There’s a little something for everyone. While most business comes from other local companies, customers include small business owners, maintenance technicians for a variety of industries, and individuals looking to get quality parts for repairs.
3. So I can just pop in and get what I need?
Absolutely. You can call ahead to see if the store has your particular part available or just stop in and talk to one of our expert technicians to ensure you’re getting exactly what you need.
4. Should I call ahead?
Calling ahead can be quick and efficient! If you know exactly the part(s) needed, give a call and we’ll do our best to have it ready for pick-up.
5. What if I’m not sure what I need?
That’s when it’s best to stop in with as many details as possible to talk to one of our expert technicians who can guide you in the direction of a quick solution to tackle your need. We are committed to providing excellent customer service and are always looking to help and educate any customers who are looking for assistance.
6. What if the store doesn’t have what I need?
All locations have a great selection of parts on hand to address a variety of needs. In the event your store doesn’t carry a particular part, we can usually get it to the store within three days. Store employees also may be able to help you come up with an immediate solution using alternate parts.
7. Do Parker Stores contain more than just Parker product?
Yes! We have a very broad line card of supplies to meet each customer’s needs.
8. What if I need something at an odd hour?
All of our locations are available for 24 hour emergency service. Call the number of your nearest location and Kundinger will provide an employee who will work to get you up and running 24/7/365.
Have other questions about visiting a Parker Store? Find your nearest location and give them a call today to learn more about how they can help you ensure your applying quality parts and solutions!